Privacy Policy
Last updated: June 27, 2025
1. Introduction
Welcome to our domain dropping service. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
Personal Information You Provide
When you use our domain dropping service, we may collect:
- Account Information: Name, email address, username, and password when you create an account
- Profile Information: Additional details you choose to provide in your profile
- Saved Domains: Domain names you save to your watchlist and related preferences
- Search Queries: Domain names and keywords you search for
- Communication Data: Messages you send to us through contact forms or support channels
- Notification Preferences: Your settings for domain drop alerts and email notifications
Automatically Collected Information
We automatically collect certain information when you use our service:
- Usage Data: Pages visited, time spent on pages, search patterns, and domain interactions
- Device Information: IP address, browser type, operating system, and device identifiers
- Location Data: General location information based on your IP address
- Technical Data: Error logs, performance data, and system information
- Cookies and Tracking: Information stored in cookies and similar technologies
Third-Party Information
We may receive information from third-party sources:
- Domain Registrars: RDAP and WHOIS data for domain information
- Analytics Providers: Website usage statistics and performance metrics
- Social Media: Information you choose to share through social login features
- Payment Processors: Transaction information if you use premium features
3. How We Use Your Information
We use the information we collect for various purposes:
Service Provision
- Providing access to domain dropping lists and search functionality
- Managing your account and saved domain lists
- Sending domain drop notifications and alerts
- Processing domain registration attempts and tracking
- Providing customer support and responding to inquiries
Service Improvement
- Analyzing usage patterns to improve our domain lists and features
- Optimizing website performance and user experience
- Developing new features and functionality
- Conducting research and analytics
Communication
- Sending important service updates and announcements
- Providing personalized domain suggestions and recommendations
- Marketing communications (with your consent)
- Responding to your questions and support requests
Security and Legal
- Protecting against fraud, abuse, and security threats
- Complying with legal obligations and regulations
- Enforcing our terms of service and policies
- Investigating and resolving disputes
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Your Consent
We may share your information when you explicitly consent to such sharing.
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Hosting and maintaining our website
- Processing payments and transactions
- Sending emails and notifications
- Providing analytics and performance monitoring
- Offering customer support services
Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal requests from government authorities
- Court orders or subpoenas
- Legal proceedings or investigations
- Protection of our rights, property, or safety
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls limit who can access your personal information
- Regular Security Audits: We conduct regular security assessments and updates
- Secure Infrastructure: Our servers and systems are protected with multiple security layers
- Employee Training: Our staff receives regular security and privacy training
- Incident Response: We have procedures in place to respond to security incidents
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Retained while your account is active and for a reasonable period after deactivation
- Saved Domains: Kept until you delete them or close your account
- Usage Data: Retained for analytics and service improvement purposes
- Communication Records: Kept for customer support and legal compliance
- Legal Requirements: Some data may be retained longer to comply with legal obligations
You can request deletion of your data at any time, subject to legal and contractual requirements.
7. Your Rights and Choices
You have several rights regarding your personal information:
Access and Control
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a machine-readable format
Communication Preferences
- Opt out of marketing communications
- Control notification settings for domain drops
- Manage email preferences
- Unsubscribe from newsletters and updates
Account Management
- Update your profile information
- Manage your saved domains and preferences
- Control privacy settings
- Deactivate or delete your account
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze site usage. For detailed information about our use of cookies, please see our Cookie Policy.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:
- We will update the "Last updated" date at the top of this policy
- We will notify you via email for significant changes
- We will display a notice on our website for material changes
- Your continued use of our service after changes constitutes acceptance of the updated policy
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: admin at raffled dot uk
- Contact Form: Through our website's contact page
We're committed to addressing your privacy concerns and will respond to your inquiries promptly.
13. Legal Basis for Processing (EU Users)
If you are located in the European Union, our legal basis for processing your personal information includes:
- Consent: When you explicitly agree to our processing of your data
- Contract: To provide you with our domain dropping services
- Legitimate Interest: To improve our services and prevent fraud
- Legal Obligation: To comply with applicable laws and regulations